About Us

OUR STORY
Hibiscus Plumbing Services was founded in 2025 to provide a dependable partner who clients could call in their hour of need. We commit to going above and beyond where necessary, solving problems quickly and correctly and earning trust through consistent quality and transparent service. Our goal is simple: solutions that last, delivered by people you can rely on.

OUR VALUES
Trust & Accountability: We do what we say and we stand behind every job done.

Quality That Lasts: We only use durable materials, SANS aligned methods and ensure PIRB approved oversight.

Safety First: We ensure to protect people, their property and the environment on every site.

Clear Communication: We offer straightforward and honest advice, transparent pricing and updates from quote to sign-off at all times.

Punctual & Tidy: We commit to being on time, organised and to providing clean handovers every time.

Continuous Improvement: We are dedicated to using ongoing training, better tools and regular process reviews for us to raise our standards on every job.

Community Focus: We are a local team, supporting local suppliers and providing reliable support for the South Coast and beyond.

OUR MISSION
Our mission is to be the most trusted plumbing team by delivering quality workmanship, clear communication and durable solutions. We respond when needed, respect your time and property, and complete work to a high standard the first time, so you do not have to worry about repeat problems.

OUR COMPLIANCE
We are PIRB-registered and compliant. We work to applicable SANS Codes, the National Building Regulations and relevant Health and Safety requirements. Certificates of Compliance are issued where required.